Our Process

Our process begins in the best way: with a chat. Or an email. Because you can’t, and shouldn’t, judge a book by it’s cover (or a company by it’s website), so we usually start with a chat.

Often, we set up a free 1 hour meeting to talk some more.

Sometimes we find that we are an ideal match. Then we create a project overview with mutually agreeable goals, deliverables, terms, budget and scope.

New! TAKE-A-WHIRL!
Give Starfish a whirl by doing one small, laser-focused project together. Answer one of your most important questions today and use that insight to improve t your business right now. Here are some examples:

  • How satisfied are your customers with your current VIP or frequent shopper rewards program?
  • Which current promotions are most relevant to your shoppers?
  • Which tagline do your female customers respond most positively to?
  • How important is overnight online delivery to your customers?

Email or call us today to chat about how the TAKE-A-WHIRL option can work for you.